Emirates Institute Of Banking & Financial Studies

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Second Standard

2.0 Leadership

The LEADERSHIP category examines the bank's senior leaders and management address Emiratisation, as well as how they communicate bank's values, direction and expectations with UAE Nationals Staff.

2.1. How do senior leaders and management at your bank communicate your bank's values, strategic direction and expectations to UAE Nationals Staff?

Total Point

Reader Point

Your answer and description might include:

1. Communication Plans

2. Staff Participation and Suggestion Schemes

3. Communication Policies and Procedures

4. How leaders are demonstrating the bank's and their commitment to Emiratisation plan ( involvement and visibility )

5. How the capacity to listen and communicate is deployed and improved.

6. How leaders ensures total understanding of the bank's Emiratisation goals and objectives by its people.

2.2. How do senior leaders and management at your bank create an environment for empowerment, innovation, employee learning and performance enhancement?

Total Point

Reader Point

Your answer and description might include:

1. How staff are encouraged and inspired to actively pursue the bank's vision and goals

2. How the bank's management system and infrastructure encourages staff at all levels to exercise
leadership and staff ownership as well as the running of the bank regardless of their formal positions.

3 . How leaders assist UAE Nationals to realize his/her full potential

4. How staff are involved in decisions that affect them

5. How the bank ensures that the staff are happy and feel good about the work they do.

6. Interaction, communication and co-operation amongst general staff and UAE Nationals.

2.3. How do leaders use strategic Emiratisation Performance and Results (SEPR) Review Findings to improve both their own leadership and your Emiratisation Plan?

Total Point

Reader Point

Your answer and description might include:

1. How leaders review SEPR and what key Performance Measures or Indicators they regularly review.

2. How leaders translate review findings into an action agenda sufficiently specific for deployment
throughout your bank.

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